Legal

Privacy Policy

Last updated 18 June 2026

BioCell Technologies™ (“BioCell,” “we,” “us”) respects your privacy. This policy explains what personal data we collect through this website, how we use it, the legal bases on which we rely, and your rights. It is written to align with the UAE Personal Data Protection Law (PDPL) and, where applicable, the EU General Data Protection Regulation (GDPR).

Who we are

BioCell Technologies™ is the authorized UAE territorial distribution partner of MuseCell Innovations^®, based in Dubai, United Arab Emirates. For any privacy question, contact us at info@biocell-tec.com.

What we collect

This is an informational website. We do not operate accounts, logins, payment processing, or web forms that submit data to us. We collect personal data only when you choose to contact us:

Information you send us by email. When you email us (for clinic matching, partnership, or general enquiry), we receive your email address and whatever you include in your message — which may include your name, location, and the indication you ask about.
Technical data. Like most websites, our hosting provider may automatically log standard technical information (IP address, browser type, pages requested) for security and reliability. We do not use this to identify you.

We ask that you do not send sensitive personal medical detail (diagnoses, records, identifiers) in an initial enquiry. Share only your indication, location, and preferred timing. Detailed clinical information should be discussed directly with a licensed clinician.

Cookies and tracking

This website does not set advertising or analytics cookies and does not run third-party tracking scripts. If we introduce analytics in the future, we will update this policy and, where required, request your consent first.

How we use your data

To respond to your enquiry and, where you ask, to facilitate an introduction to an authorized clinic or partner.
To operate, secure, and improve the website.
To comply with our legal and regulatory obligations.

Our legal bases are your consent (when you contact us), our legitimate interest in operating the site, and compliance with law.

Sharing

We do not sell your personal data. We may share it with: service providers who host or help us run the site (under confidentiality obligations); an authorized clinic or partner where you have asked us to make an introduction; and authorities where required by law. Some providers may process data outside the UAE; where they do, we take steps to ensure an adequate level of protection.

Retention

We keep enquiry correspondence only as long as needed to handle your request and meet legal obligations, then delete it.

Your rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal data; object to or restrict certain processing; and withdraw consent at any time. To exercise any right, email info@biocell-tec.com. You may also have the right to lodge a complaint with the relevant data protection authority.

Children

This site is intended for healthcare professionals and adults. It is not directed at children, and we do not knowingly collect data from anyone under 18.

Changes

We may update this policy from time to time. The “last updated” date above reflects the current version.

This policy is a general statement, not legal advice. BioCell should have it reviewed by qualified UAE counsel before relying on it, and complete any entity-specific details (registered legal name, address, and data protection contact).